FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

Where are you located?
Dena groups is head quartered in Qom_Iran Besides We have our marketing experts 24/7 covering 5 continents online
What time are your offices open?

SAT –THU 8:00-18:00 IRST (GMT+3:30) Friday is the weekend in Iran, but our professional team is always at your service on whatsapp:+989168884794

How does the purchase process work?

once you confirm the samples and we came into agreement on the price, we issue the Proforma Invoice with all the details. after paying the advance payment, the production starts with every steps being checked with the customer. After the cargo is loaded on the vessel, the rest payment will be done against scanned copy of the Bill of Lading.

What are required documents?

Certificate of Analysis, Certificate of Origin, Commercial Invoice, Packing list, Bill of Lading or Airway bill and any other documents based on the request of the customer.
List of price :
Keep in touch with us for update info.

Does your company offer sample?

Yes.the sample is free but the carrier and transportation(DHL, Aramex , TNT , …) charges have to be paid by customers.

How can we put order?
You can refer to section of products or catalogue to view descriptions all in details. after choosing the product contact expert team through Email , whatsapp or phone:(+98)9168884794
Payment methods?
As Denaplastic is looking for safe & easy transactions, we offer various payment methods to comfort dealing. By choosing secure advanced infrastructure for customers, both sides are assured.
What is DCS ?
dcs stands for Dena Customer Service which is exclusive honorable brand established by DENAPLASTIC to support customers as they deserve.

Did not find your questions here? Keep in touch with us for updated info